Terms & Conditions
AGREEMENT BETWEEN USER, LUXURY TRAVEL HOLDINGS & AMERICAN DISCOUNT CRUISES INC.
As a condition of using this Site, you represent that:
- You are at least 18 years of age.
- You are legally allowed to create a binding legal obligation.
- You will use this Site in accordance with the Terms & Conditions of the Site.
- You will inform all persons that you make a reservation for about these Terms & Conditions, and will not include them in a reservation (nor provide any of their Personally Identifying Information) if they haven't consented to you doing so.
- All information supplied by you is accurate.
Regarding Villa Rentals: A deposit equal to 50% of the total is required within seven business days to confirm your reservation (some destinations such as Italy require deposits within 3 days). Final payment is due 90 days prior to departure. This may differ from destination to destination and during Holiday periods. Changes to confirmed reservations are subject to a minimum charge of $100 per person. All rates are subject to change and must be confirmed with us.
Security and Damage Deposits
Regarding Villa Rentals: Security and Damage deposits vary from destination to destination and from villa to villa. The deposits are refunded in 30 - 90 days depending on several factors including, but not limited to local telephone billing cycles. We expedite the refunds of deposits as best we can.
Occupancy by the Numbers
Regarding Villa Rentals: No parties, weddings or large gatherings allowed in the villas without written permission. Villas may not be occupied by more guests than specified in the rental contract. Rates are based on occupancy and additional fees may apply.
Tax & Service Charges
Regarding Villa Rentals: Each destination has a tax and or service charge. It varies from island to island, and even sometimes from property to property. Prices are listed in U.S. Dollars or in Euros and do not include taxes or service charges, unless otherwise noted. Price does not include a non-refundable processing fee.
LTH carefully monitors all of the information presented on this Site; however, neither LTH nor ADC are responsible for any errors or omissions resulting in inventory, content, or pricing discrepancies. The details shown, including any pictures, are for informational purposes only. Your exact price depends upon selected villa, length of stay and arrival date. All special offers are subject to availability and may be withdrawn at any time. Additional restrictions may apply. All prices and dates may not be available at time of booking. All information is subject to change without notice.
Both LTH and ADC act only as agents for accommodations and assume no responsibility for property loss or damage, nor liability for injury, accident, delay or irregularity which may be occasioned either by reason or defect in any vehicle or the acts of any company or persons engaged in conveying the passengers to or from their accommodations. If for any reason beyond its control including force majeure, or the sale of the house, LTH is forced to cancel the booking made by the client or his agent, best efforts will be made to offer another property of equivalent standard with which the client will be in agreement. If the price of the alternative property is less, the difference will be refunded to the customer, but if the price is higher the customer must pay the difference. If however, no agreement can be reached, both parties are entitled to cancel. LTH will refund to the client only the rental price paid; no other amounts will become due.
LTH and ADC’s customers’ correspondence are extremely important to LTH and ADC. Please understand that by submitting any written review of your experience with LTH or ADC to this Site by email, postings on this Site, via email directly to LTH or ADC, and any of their brands and affiliates, their employees or otherwise, including any comments, suggestions, ideas, questions, reviews of our villas, photographs or videos, or the like contained in any submissions (collectively, "Submissions"), you grant LTH and ADC, and their brands and their affiliates a nonexclusive, royalty-free, perpetual, transferable, and irretrievable right to (a) use, reproduce, modify, adapt, distribute, translate, publish, create imitative works from and publicly display such Submissions throughout the globe in any media, now known or hereafter devised, for any purpose; and (b) use the name that you submit in connection with such Submissions. You acknowledge that LTH and ADC, and their brands and affiliates may attribute your comments or reviews at their discretion. You acknowledge and agree that Submissions are non-confidential and non-proprietary.
This Site may contain forums, bulletin boards, review services or other channels in which you or third parties may post reviews of their vacation experiences or other content, messages, materials or other items on this Site ("Interactive Communicating Areas"). If LTH and/or ADC, and their brands and affiliates provide such Interactive Communicating Areas, you are solely responsible for your use of such Interactive Communicating Areas and use them at your own risk. By using any Interactive Communicating Areas, you expressly agree not to post, distribute, create, upload to, or otherwise publish through this Site any of the following:
- Any content that would constitute a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law.
- Any information, music, sound, photos, graphics, message, data, code or any other material ("Content") that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
- Any content that imitates any person or entity or otherwise distorts your connection with a person or entity, including LTH and/or ADC, their brands and affiliates;
- Unsolicited promotions, political campaigning, advertising, contests, raffles, or solicitations;
- Private information of any third party, including, without limitation, surname (family name) addresses, phone numbers, email addresses, Social Security numbers and credit card numbers;
- Viruses, corrupted data or other harmful, disruptive or destructive files;
- Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
- Content that is unrelated to the topic of the Interactive Communicating Area(s) in which such Content is posted; or
- Content or links to content that, in the sole judgment of LTH and/or ADC, their brands and affiliates, (a) violates the previous subcategories herein, (b) is objectionable, (c) which restricts or inhibits any other person from using or enjoying the Interactive Areas or this Site, or (d) which may expose LTH and/or ADC, their brands or its affiliates or its users to any harm or liability of any type.
LTH, ADC, their brands and affiliates take no responsibility and assume no liability for any material posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is LTH, nor ADC, nor their brands and affiliates, liable for any mistakes, defamation, libel, omissions, misrepresentations, obscenity, pornography or profanity you may encounter. As a provider of interactive services, LTH, ADC, their brands and affiliates are not liable for any statements, representations or Content provided by its users in any public forum, personal home page or other Interactive Communicating Area. Although LTH, ADC, their brands and affiliates have no responsibility to edit or monitor any of the Content posted to or distributed through any Interactive Communicating Area, LTH, its brands and affiliates reserve the right, and have complete freedom of choice, to remove, screen, translate or edit without notice any Content posted or stored on this Site at any time and for any reason, or to have such actions performed by third parties on its behalf, and you are solely responsible for creating backup copies of and replacing any Content you post or store on this Site at your sole cost and expense.
If it is determined that you retain rights (including rights of attribution or truth) in the Content, you hereby declare that (a) you do not require that any personally classifying material be used in connection with the Content, or any imitative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, alteration , removal, and manipulation of the Content by LTH, ADC, their brands and affiliates or its licensees, successors and assigns; (c) you forever waive and agree not to claim or declare any title to any and all rights of an author in any of the Content; and (d) you forever release LTH, ADC, their brands and affiliates, and its licensees, successors and assigns, from any claims that you could otherwise assert against LTH, ADC, their brands and affiliates by virtue of any such rights. Any use of the Interactive Communicating Areas or other portions of this Site in violation of the preceding violates the terms of this Agreement and may result in, among other things, termination or suspension of your rights to use the Interactive Communicating Areas and/or this Site.
When making a reservation you will be asked to supply certain information relevant to your purchase including, without limitation, your credit card number, the expiration date of your credit card, the security code of your credit card, your billing address, and your mailing address.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any purchase, and that (ii) the information you supply to us is true, correct and complete.
We reserve the right to refuse or cancel your purchase if fraud or an unauthorized or illegal transaction is suspected.
Deposit (or full payment, depending on how close the reservation is made prior to the departure date) is required at the time of making a reservation. This will be charged automatically with the credit card provided by the customer when making the reservation. ADC is not responsible for canceled reservations due to declined credit cards, debit cards, exceeding daily limits, or if the vendor rejects the credit card for any reason. ADC will try to reach the customer at the phone number and/or email address provided by the customer, for other means of payment. If you purchase travel insurance when you initially book your trip there may be 2 charges to the credit card used: one from the travel vendor and one from the travel insurance company.
If a reservation is initially booked by a deposit payment, the final payment date will be specified during the booking process, as well as on the invoice that is emailed to the customer after making the reservation. The final payment will not be automatically charged to the customer. ADC will not be responsible for reservations that are canceled due to lack of customer payment (including, but not limited to, declined payments), and the customer may not be refunded any funds that were already paid if they have already entered the cancellation period of that vendor, as defined in the vendor's Terms & Conditions.
Customers should review travel restrictions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel. BY OFFERING RESERVATIONS FOR TRAVEL TO DESTINATIONS, AMERICAN DISCOUNT CRUISES INC. MAKES NO WARRANTY OR REPRESENTATION THAT TRAVEL TO SUCH AREAS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM SUCH TRAVEL. It is your responsibility to ensure that you meet all health requirements related to your travel, and to follow medical advice in relation to your trip. By traveling, customers voluntarily assume all risks related to exposure to all potential illnesses (including, but not limited to, viruses).
Certain identification is required in order to travel. The requirements may vary, depending on the particular details of the trip (including, but not limited to, aspects such as method of travel and destination). It is your sole responsibility to find out what type of travel documents will be acceptable for your travel and to obtain them. Documentation such as passports and visas may be required for your trip. Passports must be valid for at least 6 months following your travel dates (subject to change, based on governing body law). For more details, citizens of the United States should visit the Bureau of Consular Affairs web site at: https://travel.state.gov/. Citizens of other countries should contact their government to find out where to find such information. Passenger names (the names of people traveling in a reservation) provided to us should reflect complete legal names that match the required travel identification documents that the passenger must bring with them while traveling, for purposes, including but not limited to, proof of identification and citizenship. Those on honeymoons should consider that their travel identification documents might list their maiden name. Notify your travel consultant immediately if changes or corrections are needed. Suppliers may charge a fee for such changes, which will be the customer's responsibility to pay. ADC will not be responsible for customer being denied boarding due to lack of proper identification, and a refund will not be issued to the customer in such a situation. Customer will be responsible for all expenses incurred as a result of this.
Minors not accompanied by both parents are required to supply specific documents. Contact us to confirm what documents are necessary.
Vendor Terms & Conditions
The term vendor and supplier may be used interchangeably in these Terms & Conditions. All customers must review the Terms & Conditions of all vendors/suppliers that their reservation(s) are being provided by. This includes, but is not limited to: cruise lines; airlines; hotels; resorts; tour operators; transportation companies; travel insurers; and shore excursion providers. You can typically access this info on their web sites, or within their brochures. Should you not be able to find this information, please contact them directly. Their Terms & Conditions contain important information concerning your vacation. Review the vendor’s policies concerning cancellation penalties. Many vendors reserve the right to alter travel itineraries at their discretion, without notice. This is not a liability of ADC, as it is out of our control.
Many vendors have age restrictions - be sure to check these restrictions prior to making a reservation. Some vendors will not allow pregnant guests once such a guest is at a time point (i.e. a certain number of weeks) in their pregnancy. The customer must find out if vaccinations are required for the itinerary they'd like to make a reservation for, and get such vaccinations (including any required proof of vaccination) if they would like to travel on such an itinerary. Please check such details with vendor(s) directly before booking your reservation, as they may charge penalties for cancellation.
Each vendor may have a different set of cancellation rules and penalties. Due to government regulations, certain vendors may require customers to check-in on the vendor's web site prior to their travel. Some cruise lines allow customers to complete their check-in process at the pier. The customer must verify the exact requirements of the vendor that they book.
Vendors may require you to provide them with a credit card or cash deposit upon check-in. The purpose of this is to account for expenses that you incur during your trip. Such expenses are not related to any payments made to or through us regarding paying the funds due for booking your reservation prior to travel.
Review all Tickets and Documents
It is the sole responsibility of the customer to review and verify all information printed on the vendor’s tickets, documents and/or accompanying literature. Customer must verify booked accommodations, and all other details. Vendors may charge a fee for changes made after the tickets and/or documents are issued. If a vendor only issues paper documents, and a customer needs us to mail the documents outside of the United States, we reserve the right to impose an additional charge (based on the mail carrier fees). You will be notified of such fees prior to us mailing the documents. Please notify our Support Department, at email@example.com, if you plan to leave home prior to the start of your booked trip date, to ensure timely delivery of any necessary documents.
Certain vendors have implemented electronic-document ("e-document") only ticketing service. In such cases, it is the sole responsibility of the customer to fill out any required registration forms in order to access e-documents. This information must be filled out a certain number of days (varies by vendor) before the travel dates. We can provide you with detailed instructions on how to access this information if you email our Support Department at firstname.lastname@example.org. It is your responsibility to make sure that you've received, accessed and printed out the e-documents prior to your travel dates. Customer must access their e-documents themselves and print them out on their own. Customer must verify that all passenger accommodations are correct, and ascertain that all names are correct and match the documentation that will be used for identification.
The email address provided by the customer at initial time of making the reservation will be the only recipient of an invoice. Customer is solely responsible to convey all information listed on invoice to all travel companions. After making a reservation, customer may request additional email addresses to receive invoices, and also may contact us to update the email address(es) we have on file for their reservation.
Contact our Support Department, at email@example.com, with questions regarding a specific vendor's policies.
Cancellations and Changes
PLEASE NOTIFY US IMMEDIATELY IF CHANGES OR CORRECTIONS ARE NEEDED. We charge a $50.00 service fee for all returned/bounced checks. We charge a $100.00 cancellation fee per stateroom/room (which is being waived for new reservations made from March 10, 2020 until further notice - this waiver is temporary only, and is subject to expire without advanced warning). We reserve the right to require a letter of cancellation (which can be provided to you by our Support Department, if you contact them at firstname.lastname@example.org or via telephone at one of our phone numbers listed below), signed by the person(s) that paid for a reservation, in order to process the cancellation of the reservation. The credit card used to initially purchase the reservation will be automatically charged our cancellation fee, unless the canceling customer provides a new credit card to charge in their cancellation letter. If cash, money order or check was used to purchase the reservation, the customer will be invoiced for the cancellation fee (which will be due immediately). ADC will not cancel a reservation until this charge/fee has been successfully processed/received, even if the cancellation letter has been submitted by the customer. If the charge gets declined (or isn't received) and the vendor penalty period starts, the customer will still owe us the cancellation fee and will incur the vendor penalties as well. If a customer should transfer a deposited and/or paid reservation away from ADC (to a cruise line or other agency), or cancel a reservation without our knowledge, the $100.00 cancellation fee will be charged to the credit card on file (without the need of the aforementioned cancellation letter), as such an act is considered a cancellation. ADC reserves the right to charge an additional $25.00 per person for any changes, in addition to the applicable vendor charges. We charge a $25.00 service charge for all late payments. These fees are all in addition to any vendor-imposed cancellation or change fees.
Please note that most vendors will consider a request to change all guest names on the same reservation as being a cancellation.
Regarding Villa Rentals: Cancellation penalties can differ broadly from destination to destination. Generally speaking, the minimum
cancellation penalties are as follows: all cancellations are subject to a minimum 35% cancellation fee based upon the total cost of booking. Cancellations received 90 days or less prior to departure are Non-Refundable. Exceptions to this policy include villas in Italy, St Barts, France, Cabo San Lucas, Puerto Vallarta and certain villas in Hawaii and St. John, which are all non-refundable at time of booking. Christmas bookings are also non-refundable. All holiday bookings are non-refundable and holiday bookings include the following times and seasons (US): Thanksgiving, Christmas, New Year’s, Presidents’ Week, Easter/Spring Break. Other holiday periods may apply. Please check at point of booking for exact cancellation penalties for your rental.
Travel insurance provides protection for a traveler in the event that their trip must be canceled due to a variety of circumstances. Travel insurance is recommended. Benefits vary by plan and may include emergency medical evacuation, baggage coverage, and/or other benefits. We will be emailing or mailing our invoice to you, which has our Travel Insurance Waiver built into it (towards the bottom of the invoice). Should you choose not to purchase travel insurance please indicate this on the Travel Insurance Waiver and return it to us per the instructions listed in the Waiver. Certain travel insurance plans may allow for the purchasing customer to request a refund within a certain number of days from the day of initial purchase. However, certain travel insurance plans may include a processing fee that is immediately non-refundable. Most insurance plans must be purchased within a certain number of days from the initial trip deposit date to have a pre-existing conditions exclusion waived, if such a waiver is offered by the plan. There may be optional upgrades available for travel insurance plans, which may include, but may not be limited to: Cancel for Any Reason; Medical Coverage Upgrade. Optional upgrades may only be available if purchased at the time the base plan is purchased (but not within a certain number of hours prior to the trip start date), may only be available within a certain number of days from the initial trip payment, and may only be available to the residents of certain US states. Contact us to find out how much additional your insurance policy will cost for each available optional coverage and/or to find out if optional upgrades are available. Contact us with questions, or go to our travel insurance page, for more details. This is only a brief description of the potential coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. All of the aforementioned benefits and coverage possibilities listed within this paragraph are available for review in the insurance plan's Description of Coverage, which you should review prior to purchase and can request by contacting us. If you purchase a travel insurance policy through us, it is your responsibility to notify us if you want anything covered by the policy that is not purchased through us, or if you increase the cost of any covered aspects of your vacation without our knowledge and want that increased value covered. Please note that failure to cover the full value of your vacation may result in a pre-existing coverage waiver (if otherwise applicable) being voided.
Should you purchase air transportation (through a reservation made with ADC) from a vendor, please be aware that the vendor reserves the right to choose the air carrier, a possible charter flight, its routing, flight times, and in some cases, seat assignments and airport from each gateway. Should you prefer a specific route, time or carrier you may be required (depending on vendor regulations) to request an Air Deviation/Premium Air Request, which may be required to be made no later than a certain number of days prior to the trip start date. Vendors typically charge a service fee for an air deviation, in addition to any fare differential. If you book your air transportation from a company other than the vendor(s) ADC has arranged travel for you through, ADC, such vendor(s), and their agents assume no responsibility. Additionally, if you encounter delays and miss the ship(s), transfer(s), or flight(s), you assume all responsibility for, but not limited to, loss of time, money and property. ADC is not responsible for any flights/seats assigned by the cruise line(s) and/or travel vendor(s). Pre-assigned seats are subject to change at the vendor's discretion. Flight changes may result in changes and/or removal of seat assignments. Some vendors charge a fee in order for the customer to have pre-assigned seats. Please note that cross-referenced reservations (as defined below) are not guaranteed the same flight assignments. Only through an air deviation or by purchasing air on your own, directly through a carrier, can this be guaranteed (by the carrier, not ADC). Packages with airfare do not include possible checked luggage fees for flights on select airlines; any applicable fees must be paid directly to the airline at the airport (or during online check-in, if the airline's web site has such an option and/or requirement). Check directly with the airline to find out what such fees are. Once flights are assigned, changes (if available) can usually only be made by the customer paying a fee.
Airlines may charge ancillary fees that are not included in the airfare quoted and/or charged by ADC. Such fees may include, but are not limited to, baggage (checked and/or carry-on) and Wi-Fi fees. Such fees may be payable directly to the airline at the time of check-in, and as a result, are not included in the price quoted and/or charged by ADC. You should verify these details directly with the airline you are traveling with if they are a concern to you.
When purchasing airfare through certain vendors, ground transfers (e.g., transportation between the airport and cruise pier) are not included in the price of your reservation. Unless it has been explicitly stated in writing, you should assume ground transfers are not included. Contact us to find out if the vendor you've made your airfare reservation with includes ground transfers. If the vendor is not automatically including them, ground transfers can be added at your request, at an additional cost, by contacting our Support Department (at email@example.com).
United Airlines reservations made with a Basic Economy fare include the following restrictions: Seat selection is not available. Seats are assigned prior to boarding and can't be changed. Families and other groups may not be able to sit together. You will not be eligible to purchase Economy Plus® seating or premium cabin upgrades, or receive Economy Plus subscription benefits. No full-sized carry-on bag allowed, but you can travel with a personal item that fits under the seat in front of you. Exceptions to the carry-on bag policy apply, so see the full Basic Economy baggage allowance information for exceptions and additional details. If an exception does not apply and you bring a full-sized carry-on bag to the gate, your bag will be checked and subject to the applicable checked baggage fee plus a $25 gate handling charge. Ticket changes and refunds are not allowed. This includes advanced changes and same-day changes, even for MileagePlus® Premier® members. MileagePlus members, including Premier members, will not receive Premier qualifying credit or lifetime miles; paid, earned, complimentary or mileage upgrades; or Economy Plus seating benefits. Click here to view a side-by-side comparison of the differences between Basic Economy and Standard Economy fares.
By purchasing any airline tickets through us, you are agreeing to the following statement (on behalf of all people, including yourself, that are included in any reservation that you are processing through us): I understand that the airline tickets or air tours I am purchasing are subject to supplemental price increases after the date of purchase due to additional charges imposed by a supplier or government. I acknowledge that I may be charged additional sums by American Discount Cruises & Travel to offset increased fees, fuel surcharges, taxes, fluctuations in foreign exchange markets or any combination thereof. I hereby consent to any post‐purchase price increases and authorize American Discount Cruises & Travel to charge my credit card for such additional amounts. If a credit card has not been provided, I understand that I will be invoiced the amount due and will have to pay the amount due upon receipt of the invoice.
Federal law forbids the carriage of certain hazardous materials, such as aerosols, fireworks, and flammable liquids, aboard the aircraft. If you do not understand these restrictions, contact your airline or go to https://www.faa.gov/hazmat/packsafe (this web site address is subject to change; if it doesn't work for you, please go to https://www.faa.gov and search for their hazmat rules)
After a reservation has been made, certain vendors allow customers to purchase optional add-ons without our involvement or knowledge. Such add-ons include, but are not limited to, airfare, and shore excursions. We are not always made aware when such a change is made. ADC will not be held liable for any errors related to the addition of such add-ons, whether the error be made by the customer or vendor. If we become aware of such a change, we may update your invoice to reflect the change. If your invoice does not reflect the addition of such an add-on, that means we are not aware of it.
Please note that if you purchase third-party travel insurance (including, but not limited to, the Travel Guard travel insurance plan listed above), you should notify us of the increased trip cost that results from any add-ons you purchase without our involvement. Failure to notify us within 21 days of such a change will result in the loss of pre-existing coverage, if your insurance policy already had such coverage.
We reserve the right to substitute any bonus offer, amenity or gift (from any promotion) with an item of equal or greater value (based on US Dollars), at our discretion.
Certain coupons or credits issued by a vendor are not combinable with ADC offers. If ADC deems a vendor coupon combinable with ADC's offer(s), coupons are not guaranteed to be accepted until the vendor has received the coupon(s) and has notified ADC that they are applicable for your reservation(s). Any coupons, certificates or vouchers must be pre-approved by us, before initial payment has been made, as certain restrictions may apply.
Certain promotions, bonus offers, gifts, etc. are based on availability and are subject to change. All promotions are valid based on the pricing structure at the time of booking. Any changes to the reservation may result in the alteration or removal of such promotions. When applicable, price decreases may be made at the discretion of ADC. Select promotions are only valid for new bookings; those that cancel and rebook the same trip are not eligible for such promos. The promotions listed on our invoice reflect all promotions for your reservation, from the vendor as well as from ADC.
Promotions offered are only valid for reservations that result in travel. This means that if you cancel a trip, you will not be eligible for the promotion offered. If a booking bonus is received by a customer prior to travel, and the customer ends up not going on their trip, they are responsible for returning the booking bonus to us.
By choosing to process a reservation with us, you are confirming that you are aware of all of the necessary procedures listed in these Terms & Conditions, in addition to any necessary procedures listed in the Terms & Conditions of the vendor(s) providing services and/or products for your reservation, and are accepting that you are subject to the qualification requirements required.
We may provide you with links to web sites when we communicate with you, including but not limited to: via email; telephone conversation; in our Site. ADC is not responsible for the content displayed on third-party web sites. Selecting links may result in the display of the content of such web sites within the same browser viewport as this Site. The privacy and security policies of third-party web sites may differ from those practiced by ADC. Links are provided as a courtesy to you, and if they are no longer working, you should not assume that the content and/or service accessible via the link is no longer available and/or applicable. Please contact us to inform us if a link is no longer working.
If you use this Site, you are responsible for maintaining the confidentiality of your account, and for restricting access to your computer and other electronic devices that contain your personal information. You agree to accept responsibility for all activities that occur under your account. You may not assign or transfer your account to any other person or entity. You acknowledge that ADC is not responsible for third-party access to your account that results from theft or misappropriation of your account.
ADC strives to provide the best customer service possible. If you have a problem, please bring it to our attention and we will do our best to resolve it. Any claim under these Terms & Conditions must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. You agree to give ADC an opportunity to resolve any claims or disputes relating to any dealings with us. Please let us know about any dispute you may have with us by contacting us (contact information is listed below, in the "Contact Us" section of these Terms & Conditions).
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms & Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity of damages for any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association (rather than through a court). The arbitrator's award shall be final. In the event that any legal or equitable action, proceeding or arbitration arises out of concerns these Terms & Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms & Conditions or any disputes arising as a result of these Terms & Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms & Conditions. If you decide to seek arbitration, you must first send, by certified mail, a written Notice of Dispute addressed to: American Discount Cruises Inc., Attn: Legal Department, 200 Craig Road, Suite 201, Manalapan, NJ 07726. The notice must describe the nature and basis of the claim and set forth the relief sought. If ADC and you do not reach an agreement to resolve the claim within 60 days after the notice is received by ADC, you may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which any party is entitled.
Any arbitration under these Terms & Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and ADC agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
If you have a question about a charge on your credit card statement, please contact us prior to disputing the charge with a credit card company. We reserve the right to dispute a chargeback that we believe to be incorrect. We also reserve the right to cancel a reservation which was paid for with funds that have been reversed by the credit card company as a result of a credit card dispute. We reserve the right to recover expenses from a customer that we incur as a result of an incorrect chargeback made by that customer.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. AMERICAN DISCOUNT CRUISES INC. AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. AMERICAN DISCOUNT CRUISES INC. RESERVES THE RIGHT TO CORRECT ANY ERRORS ON THIS SITE AND/OR RESERVATIONS MADE WITH AN INCORRECT PRICE. IN SUCH A CASE, IF POSSIBLE, WE WILL OFFER THE CUSTOMER THE CHANCE TO KEEP THE RESERVATION AT THE CORRECT PRICE OR ADC WILL CANCEL THE RESERVATION WITHOUT PENALTY.
AMERICAN DISCOUNT CRUISES INC. AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. AMERICAN DISCOUNT CRUISES INC. AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. RATINGS OF PRODUCTS INCLUDING, BUT NOT LIMITED TO, CRUISE LINES, CRUISE SHIPS, HOTELS AND VENDORS ARE INTENDED ONLY AS GENERAL GUIDELINES, AND AMERICAN DISCOUNT CRUISES INC. AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF THE RATINGS.
AMERICAN DISCOUNT CRUISES INC. IS NOT RESPONSIBLE FOR ANY POTENTIAL RISKS AND HAZARDS ASSOCIATED WITH TRAVEL TO DESTINATIONS INCLUDED ON RESERVATIONS THAT CAN BE BOOKED THROUGH AMERICAN DISCOUNT CRUISES INC. BY EMBARKING ON TRAVEL ARRANGED THROUGH US, YOU ASSUME THE RISKS ASSOCIATED WITH SUCH TRAVEL.
You agree to indemnify, defend and hold harmless ADC, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including, but not limited to, reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services of ADC, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. ADC reserves the right, at its own cost, to assume defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with ADC in asserting any available defenses.
Travel Agency Role
ADC is a travel agency. As such, ADC is acting as intermediary and agent for vendors (including, but not limited to, those identified on this Site) in selling services, or in accepting reservations or bookings for services that are not directly supplied or controlled by ADC. ADC therefore shall not be responsible for breach of contract or any intentional, unintentional or careless actions or omissions on the part of such suppliers, which result in any loss, damage, delay or injury to you, your travel companions or group members. ADC does not guarantee any of our third-party vendors' pricing, reservations, or scheduling. We cannot prevent and will not be responsible for actions including, but not limited to, the vendor overbooking or canceling cruises, hotel stays, flights, tours, transportation, or any other form of reservations. ADC shall not be responsible for any injuries, damages, or losses caused to any traveler. By embarking on his/her travel, the traveler voluntarily assumes all risks involved with such travel, whether expected or unexpected.
The customer that purchases any product or service on this Site has been advised of the availability and recommendation to purchase Travel Insurance. The customer has read and accepts all of the information included within these Terms & Conditions. The customer solely is responsible for the duty to convey this information to all travel companions. By purchasing any service or product on this Site, the customer indicates his or her decision on these matters and swears and attests to his or her understanding thereof.
American Discount Cruises Inc. is a registered seller of travel among the following states that require such registration:
- California: CST 2102102-50. California law requires certain sellers of travel to have a trust account or bond. This business has bond issued by The Ohio Casualty Insurance Company. Registration as a seller of travel does not constitute approval by the State of California. Upon cancellation of the transportation or travel services, where the passenger is not at fault and has not canceled in violation of any terms and conditions previously clearly and conspicuously disclosed and agreed to by the passenger, all sums paid to the seller of travel for services not provided will be promptly paid to the passenger, unless the passenger advises the seller of travel in writing, after cancellation. This provision does not apply where the seller of travel has remitted the payment to another registered wholesale seller of travel or a carrier, without obtaining a refund, and where the wholesaler or provider defaults in providing the agreed-upon transportation or service. In this situation, the seller of travel must provide the passenger with a written statement accompanied by bank records establishing the disbursement of the payment, and if disbursed to a wholesale seller of travel, proof of current registration of that wholesaler. This Seller of Travel is not a participant in the California Travel Consumer Restitution Fund, as their principal place of business is not located in California, and their stock is not listed on a national securities exchange or market quotation system.
- Florida: American Discount Cruises Inc. is registered with the State of Florida as a Seller of Travel, Registration No. ST38577.
- Hawaii: License ID TAR-7240. Consumer rights protected by section 468L-7, HRS.
- Iowa: Registration number 1366.
- Washington: Registration number 604-116-651. If transportation or other services are canceled by the seller of travel, all sums paid to the seller of travel for services not performed in accordance with the contract between the seller of travel and the purchaser will be refunded within thirty days of receiving the funds from the vendor with whom the services were arranged, or if the funds were not sent to the vendor, the funds shall be returned within fourteen days after cancellation by the seller of travel to the purchaser unless the purchaser requests the seller of travel to apply the money to another travel product and/or date. Seller of travel shall not be obligated to refund any cancellation penalties imposed by the vendor or the seller of travel. cancellation penalties are based on Terms & Conditions set forth by seller of travel and vendor.
The Terms & Conditions herein shall be governed and construed in accordance with the laws of the State of New Jersey, in the United States of America, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. All claims, civil actions, or legal proceedings related to dealings with ADC shall be governed by the laws of the State of New Jersey. You consent and submit to the exclusive jurisdiction of the state and federal courts located in Monmouth County, New Jersey, United States of America, in all questions and controversies arising out of or related to your use of this Site and your dealings with ADC. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms & Conditions, including, without limitation, this section.
Changes to Terms
ADC reserves the right, in its sole discretion, to change the Terms & Conditions under which this Site is offered. The most current version of the Terms & Conditions will supersede all previous versions. ADC encourages you to periodically review the Terms & Conditions to stay informed of our updates.
ADC welcomes your questions or comments regarding these Terms & Conditions:
Via postal mail:
American Discount Cruises Inc.
200 Craig Road, Suite 201
Manalapan, NJ 07726
Via email: firstname.lastname@example.org
Toll Free: 866-214-7447 (US & Canada) | 0800 098 8041 (UK)